The ACCC has instituted proceedings in the Federal Court against Get Qualified Australia Pty Ltd. The ACCC alleges that Get Qualified made false or misleading representations and engaged in misleading and unconscionable conduct in connection with its supply of services to consumers seeking recognition of their prior learning to gain qualifications.
The ACCC has also brought proceedings against Get Qualified’s sole director, Mr Adam Wadi, alleging he was knowingly concerned in Get Qualified’s contraventions.
Get Qualified offers services which it asserts will assist consumers to gain qualifications such as a Certificate III in Carpentry from Registered Training Organisations (RTOs), through the Recognition of Prior Learning (RPL) process. RPL is an assessment process whereby students can obtain recognition for their previous work experience or prior study in order to achieve credit towards a qualification.
The ACCC alleges that from around 1 January 2015 to date, Get Qualified engaged in misleading and unconscionable conduct by:
“The ACCC alleges that Get Qualified targeted vulnerable consumers with conduct that was clearly unfair and unreasonable, including providing them with false or misleading information about eligibility and refusing refunds,” ACCC Chairman Rod Sims said.
“The ACCC alleges that since 1 January 2015, more than half of consumers that have been signed up and charged fees ranging from $700 to $8,500 have not obtained the qualification they were seeking.”
“Consumers must be provided with accurate and all relevant information in order to make an informed decision about their education. This is a recurring theme that the ACCC is determined to tackle,” Mr Sims said.
The ACCC is seeking consumer redress orders, pecuniary penalties, declarations, injunctions, orders for the implementation of a trade practices compliance program and costs.