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Consumers have the right to expect that they will not be misled or deceived by a trader.
Star ratings and reviews rankings exist in a grey area. They’re not expressly legislated by Australian Consumer Law, but if they are ruled to be creating a deceptive impression, you might find yourself in trouble.
Four furniture retailers have each paid a penalty of $12,600 after the ACCC issued them with an infringement notice following an ACCC investigation into the industry’s use of ‘was/now’ price comparisons in advertising.
Flight Centre Travel Group has paid $252,000 in penalties after the ACCC issued two infringement notices
The Federal Court has ordered an estate agency in Melbourne’s east and its director to pay almost $900,000 in fines and compensation for underquoting offences.