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Australian Consumer Law

ACCC takes action against hearing aid retailers for misleading pensioners

The ACCC has commenced proceedings against hearing aid retailers Oticon Australia Pty Ltd and Sonic Innovations Pty Ltd, alleging that both businesses made false and...

Heinz ordered to pay $2.25 million penalty over misleading health claim

The Federal Court of Australia has ordered H.J. Heinz Company Australia Ltd (Heinz) to pay penalties totalling $2.25 million for making a misleading health claim...

ASIC requires compliance with restrictions on use of ‘independent’

ASIC is continuing to monitor the financial advice industry’s use of restricted terms ‘independent’ and ‘independently owned’, taking steps to intervene when it identifies concerns.

Consumers misled on discounts by Alinta Energy

Alinta Energy has undertaken to compensate thousands of Victorians for making misleading electricity price comparisons which the ACCC considered were likely in breach of the...

Final updated guidelines on advertising by wagering operators in NSW

From Monday 2 July 2018, the NSW prohibition on offering any inducement to participate in any gambling activity, including an inducement to open a betting...

Advertising of stem cell therapy prohibited

Autologous HCT products cannot be advertised to consumers from 1 July 2018

Fox Symes pays $37,800 for misleading advertising

ASIC has issued three infringement notices to debt management firm Fox Symes and Associates for making potentially misleading statements in its advertising.

Telcos pay speedy compensation to consumers

Telcos have undertaken to offer remedies to customers who couldn’t receive the internet speeds they bought because their NBN connection was incapable of delivering it.

Heinz makes misleading health claims

The Federal Court has found that food manufacturer H.J. Heinz Company Australia Ltd (Heinz) made a misleading health claim that its Little Kids Shredz products...

Puppy dog eyes will get you

Scamwatch is warning people to watch out for scammers setting up fake ads pretending to sell adorable puppies, with more than $310,000 lost and 584...

Action over alleged misleading Indigenous art claims

The ACCC has taken Federal Court action against Aboriginal art products and Australiana souvenirs wholesaler Birubi Art, alleging it made misleading Indigenous art claims.

Advertising the sale of cryptocurrency

Being a digital currency exchange provider means you are running a business that exchanges digital currency with money or vice versa. This can include individuals.