Australian Consumer Law

Peptide Clinic Australia in Court over advertising claims

Peptide Clinics Australia is alleged to have advertised compounded prescription only therapeutic goods, including ‘peptides’, on its website and other social media platforms, accessible to both registered customers and the public.

Jetstar in Court for misleading claims on refunds

The ACCC has instituted proceedings against Jetstar for making false or misleading representations about consumer guarantee rights under the Australian Consumer Law.

Internet provider Activ8me in Court again for alleged misleading advertisements

The ACCC has instituted proceedings against internet provider Activ8me in the Federal Court for allegedly making false or misleading representations when advertising its internet services.

Fake job advertisements in print and online

Scammers are understood to be posting fake job ads in newspapers and on recruitment websites.

Guidelines for online reviews and endorsements

“Compliance…will build consumer confidence in online reviews, and help review platforms, traders and digital influencers avoid regulatory action.”

Hearing aid retailers fined $2.5 million for misleading pensioners

The Federal Court has ordered hearing aid retailers Oticon Australia and Sonic Innovations to pay penalties totalling $2.5 million for misleading pensioners through newspaper advertisements for hearing aids sold by AudioClinic and HearingLife clinics.

Property spruiker Rick Otton and We Buy Houses fined record $18 million

The Federal Court has imposed record penalties totalling $18 million against We Buy Houses Pty Ltd and its sole director, Rick Otton, for making false or misleading representations about how people could create wealth through buying and selling real estate, following ACCC action.

$45,000 fine for NSW Chinese medicine practitioner

A New South Wales Chinese medicine practitioner has been convicted of unlawful advertising of a regulated health service after an investigation by the Australian Health Practitioner Regulation Agency (AHPRA).

Telcos on notice about false and misleading advertising

ACCC Chair Rod Sims has put telecommunications companies on notice to ensure their advertising is clear and transparent or face court action from the regulator, including much higher penalties and a warning that the ACCC may bring proceedings against executives who knowingly approve misleading advertisements.

Leading Australian hearing clinic pays penalties for misleading customers

Australian Hearing Services has paid penalties totalling $37,800 after the ACCC issued three infringement notices alleging the Australian Government owned corporation engaged in false or misleading conduct in connection with the supply of hearing services to consumers.

Ugg boot retailer pays penalties for alleged false Australian-made representations

Ozwear Connection (Ozwear) has paid penalties totalling $25,200 after the ACCC issued two infringement notices for alleged false country of origin representations made about its “Classic Ugg” footwear range.

ACCC takes action against hearing aid retailers for misleading pensioners

The ACCC has commenced proceedings against hearing aid retailers Oticon Australia Pty Ltd and Sonic Innovations Pty Ltd, alleging that both businesses made false and misleading representations to pensioners in advertisements for hearing aids supplied under the Australian Government Hearing Services Program.